We believe you will love your HiPerLUX mattress. We want you to be confident you are making a wise investment, so we offer a 100 Night Sleep Trial. We recommend sleeping on your HiPerLUX for at least 30 nights to allow your body to properly adjust to the support and pressure relief benefits of a HiPerLUX mattress. If (during the first 100 nights) you don’t love your new mattress, email us at firstname.lastname@example.org or call us at (717)-406-3242 for assistance.
We will work to address your concerns and help improve your sleep experience. If we can’t find a way to make you happy, we will take the mattress back, and refund your money, less shipping charges & service fee of no greater than $199. “Gift with Purchase – Free* with Purchase” items may be returned if unopened otherwise customer will be charged 60% of the regular retail price.
To be eligible for return/exchange, your mattress must be clean and undamaged. Mattresses used for commercial purposes are not eligible for 100 Night Sleep Trial. Factory Outlet, Demo, Display, Clearance, and Closeout Merchandise are Excluded from the 100 Night Sleep Trial. All sales of Factory Outlet, Demo, Display, Clearance, and Closeout Merchandise are Final.
Any permissible return must be authorized first. No unauthorized returns are allowed. Contact email@example.com to obtain a Return Authorization (RA) number before returning any product to us.
Our ultimate goal at HiPerLUX is to help you find a great sleep system and sleep better!